Website & Payments

• How do I add a promo code to an order?
• I'm having trouble placing an order. What can I do?
• How do I place an order?
• Can I purchase gift cards?
• What forms of payment do you take?

Account & Subscriptions

• How do I reset my password?
• How do I create an account?
• Where can I see my order history?
• How do I edit or cancel my auto-ship subscription?

Shipping

• How long does it take to receive my Sample K-cups®?
• What are the shipping rates to Hawaii and Alaska?
• What if something was missing from my order?
• What if I received the wrong items?
• Can I cancel or change my order once it’s shipped?

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Product

• Is it okay to combine Wildcrafter coffee blends?
• Why limit to 3 cups per day of a single blend?
• How much caffeine is in a cup of Wildcrafter Botanicals coffee?
• How does the Wildcrafter Coffee compare to regular coffee?
• Is your Decaf coffee Swiss-water-processed?

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Returns

• What should I do if I received a defective or damaged item?
• What is your return / refund policy?

Health

• How long does it take to notice a difference from adaptogens in coffee?
• I have a sensitive stomach, is your coffee considered low acid?
• Are your pods and bags BPA free?
• Do I need to be concerned about endocrine disruptors in your K-cupsⓇ?
• Can children drink these products?

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Contact Us

• Can I purchase the products locally?
• How can I contact Customer Service?
• Interested in interviewing Tieraona Low Dog, M.D.?
• Social media inquiry?
• Who do I contact with PR inquiries?