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Website & Payments
How do I add a promo code to an order?
I'm having trouble placing an order. What can I do?
How do I place an order?
Can I purchase gift cards?
What forms of payment do you take?
Account & Subscriptions
How do I reset my password?
How do I create an account?
Where can I see my order history?
How do I edit or cancel my auto-ship subscription?
How long does it take to receive my Sample K-cups®?
What are the shipping rates to Hawaii and Alaska?
What if something was missing from my order?
What if I received the wrong items?
Can I cancel or change my order once it’s shipped?
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Is it okay to combine Wildcrafter coffee blends?
Why limit to 3 cups per day of a single blend?
How much caffeine is in a cup of Wildcrafter Botanicals coffee?
How does the Wildcrafter Coffee compare to regular coffee?
Is your Decaf coffee Swiss-water-processed?
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What should I do if I received a defective or damaged item?
What is your return / refund policy?
How long does it take to notice a difference from adaptogens in coffee?
I have a sensitive stomach, is your coffee considered low acid?
Are your pods and bags BPA free?
Do I need to be concerned about endocrine disruptors in your K-cupsⓇ?
Can children drink these products?
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Can I purchase the products locally?
How can I contact Customer Service?
Interested in interviewing Tieraona Low Dog, M.D.?
Social media inquiry?
Who do I contact with PR inquiries?